FLEX

Full fare ticket FLEX is a dynamic ticket, which can be returned and changed up to twice. Changing the ticket is free, returning the ticket returns 50% of the cost of the ticket. The fare will be returned to the same bank account/payment card from where it was paid to the Seller’s bank account. The request to change the passenger’s name must be sent to the e-mail address info@saartelennuliinid.ee at least four (4) hours before a flight departure. Registration will be opened one (1) hour before the flight and closes 30 minutes before departure.

FIX

Full fare ticket FIX is a fixed ticket that cannot be returned for a refund, replaced or changed. The passenger’s name can be changed by sending such a request to the e-mail address info@saartelennuliinid.ee at least four (4) hours before a flight departure. The passenger’s name can be changed only once for each booking. In the case of a round trip booking, the change of the passenger’s name applies to the booking in full. The change in the passenger’s name is free of charge. Registration will be opened one (1) hour before the flight and closes 30 minutes before departure.

Tickets for all ticket classes can be cancelled within 24 hours of booking, but not later than four (4) hours before departure. Please notify us of your decision to cancel by e-mail svl@sll.flights. In case of cancellation, the ticket price will be refunded within 7 days. After 24 hours, special rules for each ticket class apply.

FIX

FIX is a fixed ticket that cannot be cancelled or changed free of charge. Changing the ticket is possible at an additional cost. Depending on the payment method, a service fee may be added to the additional charge. The request to change/cancel the ticket must be sent to the e-mail address svl@sll.flights at least four (4) hours before the departure. After that, it is no longer possible to change or cancel the ticket. One piece of hand luggage weighing up to 8 kg and one piece of check-in luggage weighing up to 20 kg are allowed for this ticket class free of charge. Additional information: Baggage Rules.

Tickets for all ticket classes can be cancelled within 24 hours of booking, but not later than four (4) hours before departure. Please notify us of your decision to cancel by e-mail svl@sll.flights. In case of cancellation, the ticket price will be refunded within 7 days. After 24 hours, special rules for each ticket class apply.

FLEX

FLEX is a dynamic ticket that can be cancelled and changed up to two (2) times. Changing the ticket is free of charge; if the ticket is cancelled, 70% of the ticket price will be refunded within 7 days. The fare will be returned to the same bank account/payment card from which it was paid to the Seller’s bank account. The request to change/cancel the ticket must be sent to the e-mail address svl@sll.flights at least four (4) hours before the departure. After that, it is no longer possible to change or cancel the ticket. One piece of hand luggage weighing up to 8 kg and one piece of check-in luggage weighing up to 20 kg are allowed for this ticket class free of charge. Additional information: Baggage Rules.

Discounted tickets

65-year old and older passenger ticket cannot be cancelled or changed free of charge. Additional information: General info, Ticket Purchase Terms and Conditions.

Discounted tickets

Pupils and students ticket cannot be cancelled or changed free of charge. Additional information: General info, Ticket Purchase Terms and Conditions.

Discounted tickets

Severely or profoundly disabled passenger escort, on condition that the accompanied disabled person presents at check-in an identity document and a disabled person’s card issued in on the basis of § 25 of the Social Benefits for Disabled Persons Act or a pension certificate issued on the basis of § 35 of the State Pension Insurance Act where the degree of severity of the disability and the duration of disability are specified. The escort of a severely and profoundly disabled person and the severely and profoundly disabled person must travel together. PS! The sender can only be 1 passenger at a time. Additional information: General info, Ticket Purchase Terms and Conditions.