Erivajadustega reisijad

Children travelling alone, people with reduced mobility, pregnant women, the sick and other passengers who require assistance when boarding and/or leaving the aircraft, must be registered when purchasing a ticket. The relevant free-form application must be sent at least 48 hours before the departure of the flight by e-mail to the airline's customer support at Without notifying in advance and without making a corresponding note to the booking, it is not possible to provide such a service. The Air Carrier's possibilities for transporting people with certainly reduced mobility are limited.

Note! We also need confirmation that a passenger with reduced mobility will be able to go up / down the aircraft stairs independently and without significant assistance because JS31 / 32 aircraft have limited transport possibilities for people with reduced mobility.

The service is free of charge.